Grupa Armatura

01 June 2007

GOLDEN PLUMBER 2006 for Armatura Kraków SA for organizing a wide-ranging and highly efficient product service in the installation products branch. “Golden Plumber” is an honourable award. The competition is organized by Polish Plumber Ltd, Publisher of the monthly magazine ”Polish Plumber” and Polish Corporation of Sanitary, Heating, Gas and Air conditioning. The award proves great importance we attach to the quality of the products offered and professional organization of service network. Trying to meet customer’s expectations and market requirements as well as due to continuous improvement of rendered post sell services all over Poland, we selected few dozens of installation products companies, building and hydraulic companies with professional background for providing service repairs. Selected companies sign service contracts which guarantee customers faucets repairs within 48 hours from failing report. In order to track the service network activities each claim must be reported on the free hotline to the Service Department, where it is checked and forwarded to the relevant service point. Presently there are 64 authorized service points available all over Poland.

For organizing a wide-ranging and highly efficient product service
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